Packages & pricing
Coverage that fits your hotel
Who it's for, what each package includes, and how pricing is built up.
Who it's for
Built for
owners, general managers and operations managers.
01
Owners
Predictable monthly costs, and no more staffing a desk that is empty half the night.
02
General managers
No more gaps in the rota. Consistent service across every shift and property.
03
Operations managers
Standardised workflows, clear escalation paths and dashboards you can review.
Good fit if…
- Independent hotel or hostel, especially under 50 rooms
- Quiet nights or off-peak hours that still need coverage
- Hard-to-fill reception shifts
- More than one property to keep consistent
- Ready for self check-in, or already using it
Packages
Start with nights. Grow into 24/7.
Pick the coverage that fits your hotel today. Switch as you grow.
Night-OnlyDay + Evening24/7 PremiumAdd-ons
Night-Only
- Remote handling of all late arrivals, guest questions and incidents
- No on-site night staff required
- Security escalation framework with clear protocols
- Coordination with your local contact or security partner when needed
- Ideal for smaller hotels or quiet nights
Day + Evening
- Full coverage during peak guest hours
- Check-in, check-out, guest support and communication
- Multilingual agents
- Structured upsell flows: upgrades, late check-out, extras
- Reduces front desk staffing while keeping your service level
24/7 Premium
- Fully managed, always-on reception
- Dedicated SLA and priority routing
- A consistent agent team that knows your hotel
- Quarterly business reviews and performance tracking
- Continuous optimisation of operations and guest experience
Add-ons
- Additional language profiles
- On-site assistance
- Revenue management
- Full-stack tech support
- Advanced analytics & reporting
- Remote handling of all late arrivals, guest questions and incidents
- No on-site night staff required
- Security escalation framework with clear protocols
- Coordination with your local contact or security partner when needed
- Ideal for smaller hotels or quiet nights
- Full coverage during peak guest hours
- Check-in, check-out, guest support and communication
- Multilingual agents
- Structured upsell flows: upgrades, late check-out, extras
- Reduces front desk staffing while keeping your service level
- Fully managed, always-on reception
- Dedicated SLA and priority routing
- A consistent agent team that knows your hotel
- Quarterly business reviews and performance tracking
- Continuous optimisation of operations and guest experience
- Additional language profiles
- On-site assistance
- Revenue management
- Full-stack tech support
- Advanced analytics & reporting
Book a demo
We'll recommend a package after a short intake.
Pricing
Pricing structure
Clear, predictable, and built around your property. No hidden setup surprises.
One-time setup
- Holobox hardware (or lease model)
- Installation and network setup
- Integration with your PMS, access systems and payments
Monthly service fee
Based on:
- Number of rooms
- Service hours (Night / Day / 24/7)
- Expected volume (arrivals, departures, interactions)
Variable component
Optional- Per-interaction or per-check-in model
- Performance-based pricing linked to KPIs or savings
Ready to see it live?
Book a demo with a real receptionist in the Holobox.
Book a demoor call +31 6 12525479