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Presence Hospitality

FAQ

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  • No. We work with your existing systems and connect to them. Mews is supported today; using something else? Tell us in your demo request and we'll check compatibility.

  • The guest calls from the Holobox and a trained receptionist answers live, as a life-size hologram. The agent resolves it directly in your systems: payments, bookings, key resets.

  • Yes. Our hub runs 24/7. With the Night-Only package, every late arrival, question and incident is handled remotely, and security escalation follows clear protocols with your local contact.

  • Trained hospitality professionals: our own core team plus certified hospitality partners, all trained to the same standards and SOPs.

  • That's your choice. During onboarding we agree exactly what stays on site and what the hub handles. Many hotels start with nights only.

  • The Holobox in your lobby, plus chat and telephone.

  • A one-time setup (Holobox hardware or lease, installation, integrations), a monthly fee based on rooms, service hours and volume, and an optional variable component. Book a demo for a proposal.

  • It depends on your systems and scope. You'll get a concrete timeline after the intake and site survey.

  • We're live in the Netherlands and expanding across Europe.

Ready to see it live?

Book a demo with a real receptionist in the Holobox.