FAQ
Good questions
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No. We work with your existing systems and connect to them. Mews is supported today; using something else? Tell us in your demo request and we'll check compatibility.
The guest calls from the Holobox and a trained receptionist answers live, as a life-size hologram. The agent resolves it directly in your systems: payments, bookings, key resets.
Yes. Our hub runs 24/7. With the Night-Only package, every late arrival, question and incident is handled remotely, and security escalation follows clear protocols with your local contact.
Trained hospitality professionals: our own core team plus certified hospitality partners, all trained to the same standards and SOPs.
That's your choice. During onboarding we agree exactly what stays on site and what the hub handles. Many hotels start with nights only.
The Holobox in your lobby, plus chat and telephone.
A one-time setup (Holobox hardware or lease, installation, integrations), a monthly fee based on rooms, service hours and volume, and an optional variable component. Book a demo for a proposal.
It depends on your systems and scope. You'll get a concrete timeline after the intake and site survey.
We're live in the Netherlands and expanding across Europe.
Ready to see it live?
Book a demo with a real receptionist in the Holobox.